Big Island 9-Line Zipline Experience Plus Private Waterfall Swim

Umauma’s best trick is pairing nine ziplines over waterfalls and tropical forest with a quiet afternoon at a private river pool. You get speed, height, and ocean views first, then time to swim, kayak, paddleboard, or simply dry off in the sun.

I like the friendly, safety-minded guides, who keep nervous first-timers moving without making the day feel stiff. I also like the private swim stop, especially for families who want water time without surf, tides, or shark worries. The main drawback is value: at $347.13 per person, the package is costly, and the catered lunch is simple. The pool is also smaller than some people expect.

Key points before you book

• Nine lines with waterfall views: The zipline course crosses tropical grounds, canyons, and several waterfalls, with Pacific views from parts of the course.
• A true zip-and-swim combination: The 10:00 a.m. zipline portion is followed by the noon waterfall swim and kayak session.
• A private water stop: You can swim, kayak, use a stand-up paddleboard, jump from short cliffs, or rest beside the pool.
• Strong fit for first-timers: Guides explain the harnesses and riding position, and the minimum age is four.
• Simple picnic lunch included: It is useful after the morning activity, though expectations should stay modest.
• Plan for the details: Closed-toe shoes are required, weight limits are 35 to 275 pounds, and late arrivals may lose their booking.

Nine ziplines through Umauma’s tropical grounds

The day begins at The Umauma Experience, at 31-313 Old Mamalahoa Highway in Hakalau. The setting is one of the main reasons to choose this course. You are not simply riding cables over a generic field. The lines run through lush tropical plant life, across canyons, and near the Umauma River and its waterfalls.

The zipline course includes nine separate lines. That gives the activity a useful rhythm. You have time to get comfortable on the first line, then enjoy faster, higher, or more playful rides as the course continues. Some lines are tandem, and the guides may encourage tricks such as riding upside down or spinning if conditions and your comfort level allow.

You do not need previous zipline experience. The guides handle the harness setup and explain how to brake and position yourself. That matters if you are bringing a child, an older relative, or anyone who feels uneasy about heights. The staff is known for keeping the mood light with jokes, music, and plenty of encouragement, while still paying close attention to safety.

The course can suit a broad age range. Children must be at least four years old to zip and must have an adult with them. The weight range is 35 to 275 pounds. Pregnant participants and people with back or neck problems should not take part.

What the zipline views are really like

The scenery is the star here. From the lines, you may see the Pacific Ocean, tropical forest, ravines, and multiple waterfalls. The views change as you move through the property, so the activity is not just about speed.

Some riders focus on the ride itself and end up seeing portions of the scenery upside down. That is part of the fun, but if you want photos or a good look at the waterfalls, pay attention between lines and during pauses at the platforms. The setting gives this course more character than a simple ride over open grass.

The guides are a major part of the appeal. Names associated with the operation include John, Rusty, Skippy, Kip, Hunter, Hogg, Avery, and Koda. Your exact team may differ, but the guiding style is clear: expect an upbeat crew that checks on the group, explains each step, and helps people try new positions without pressure.

The activity accommodates up to 20 people. That is large enough for a social outing but small enough for a guided format. You will not be moving independently through the course. The group proceeds together, with the staff managing each platform and line.

The noon private waterfall swim

After the zipline portion, the schedule shifts from high-flying activity to water time. The private Waterfall Swim and Kayak Tour begins at about noon at a pool along the Umauma River. You can swim near the waterfall, paddle a kayak, use a stand-up paddleboard, or stretch out in the sun.

This is the part I would not treat as an afterthought. The swim gives you a slower way to enjoy the property, and it is a welcome change after several lines and platforms. The water can feel cold, but that makes the plunge refreshing after the morning activity. Short cliff jumps are also available for those who want a little more action.

The pool is not a broad lake or a long river route. It is a smaller swimming area below a waterfall, and the kayaking is limited to that pool rather than a strenuous paddle along the coast. That can be a plus for families and mixed groups. Strong swimmers and serious kayakers may find it underwhelming, but most people will appreciate the easy access to several activities in one place.

You can choose your own pace. One person can paddle while another swims, and someone else can sit in the sun. That flexibility makes the second half work well for families with different energy levels.

Lunch, towels, and what to pack

A picnic lunch is included. It gives you something practical to eat during the transition to the water portion, but do not expect a full restaurant meal. One description calls the lunch a dry sandwich, while another found it satisfying after the zipline course. The fairest expectation is a simple catered lunch that does its job.

You may bring your own food if you prefer, according to the practical advice from past participants. I would also bring mosquito repellent, since the tropical setting can mean insects. A towel is worth packing too. At least one participant wished they had brought one down to the waterfall area.

Your most important clothing choice is footwear. Ziplining requires closed-toe shoes, so sandals will not work for the first part of the day. Wear clothes that can handle both the course and the swim, and remember that you will be walking a small amount between areas.

The activity is offered in English, and you receive a mobile ticket. Confirmation is provided when you book. Since the course is outdoors and the swim depends on conditions, weather can change the plan. Poor weather may lead to an alternate date or a full refund.

Is $347.13 a fair price?

At $347.13 per person, this is not a budget activity. The price makes more sense if you want one organized outing that combines a full zipline course, a private waterfall pool, equipment, professional guides, and lunch.

If you booked a zipline tour and a separate water activity, the costs could add up quickly. Here, the same operation handles the timing and equipment. You also avoid spending part of your day finding a second swimming spot or arranging kayaks and paddleboards.

Still, the value depends on how much of the water portion you use. If you plan to swim, paddle, kayak, and spend time near the waterfall, the package has a stronger case. If you mainly want ziplining and would only take a quick look at the pool, paying for the combination may not feel worthwhile.

The lunch is convenient but does not add much luxury. The real value is the setting and the range of activities, not an elaborate meal.

Getting there from Hilo or Kona

The meeting point is in Hakalau, on the Hamakua side of the island. It is a natural choice if you are staying near Hilo, and it can also work as a day trip from the Kona side.

If you are driving from Kona, allow plenty of time. One scheduling problem reported by a participant came from confusion over the stated start time and the required arrival time. The activity is listed at 10:00 a.m., but you should check your confirmation carefully for the actual check-in time and arrive early.

The drive from Kona can be a large part of your day. That is not necessarily a bad thing, since the route is scenic, but it makes a late arrival especially painful. The operator does not refund no-shows or late arrivals. If you have extra time after the activity, the area around Onomea Beach can make a useful add-on.

The tour ends back at the meeting point. Transportation from a hotel is not included in the information provided, so plan to drive yourself or arrange your own way there.

Who will enjoy this most

I would recommend the zip-and-swim package to families, couples, and groups who want variety. It works particularly well when some people are experienced with ziplines and others are trying one for the first time. The guides help beginners feel at ease, while the nine lines give regular zipliners enough time in the air.

It is also a good fit for teenagers. The activity provides speed and height, while the waterfall pool adds swimming, paddleboarding, kayaking, and cliff jumping. A group can spend the second half doing different things without splitting up.

Older adults can participate if they meet the health and weight requirements and are comfortable with the physical demands. The course includes some walking, harness use, platform transfers, and time suspended above the ground. The staff can make the process easier, but this is still an active outing.

I would be more cautious if you dislike heights, have a back or neck condition, are pregnant, or want a serious river paddle. The swim area is also not ideal if your main goal is a large open-water setting. It is a small private pool beneath a waterfall, not a beach day.

Timing, weather, and cancellation rules

The combined schedule is built around a 10:00 a.m. nine-line zipline tour and a 12:00 p.m. swim and kayak session. The total activity lasts about four hours.

Weather matters here. The operator may stop the activity for safety, even after the day has begun. If poor weather cancels the tour, you can choose another date or receive a full refund. That policy is sensible for a course built around cables, heights, and wet conditions, but it can be frustrating if you have driven from Kona.

For ordinary cancellations, you can receive a full refund if you cancel at least 24 hours before the start time. Changes or cancellations made later are not accepted for a refund. Check the local cut-off time, and do not rely only on a calendar entry. Read the confirmation for arrival instructions.

Should you book the Umauma Zip and Dip?

Book it if you want a polished, active half-day with a strong mix of scenery and play. The nine ziplines provide the headline thrill, but the waterfall pool may become your favorite part because it gives you time to swim and explore without rushing.

The best reasons to choose it are the friendly guides, the excellent tropical setting, and the range of water activities included after the course. The main reasons to hesitate are the high price, the simple lunch, the small swim pool, and the need to drive to Hakalau.

For a first zipline experience, a family outing, or a group with mixed interests, I think the package earns its price more easily. If you only want a quick zipline ride or a large natural swimming area, choose a less expensive, more focused activity.

FAQ

How long does the Umauma Zip and Dip experience last?

The activity lasts approximately four hours. The zipline portion starts around 10:00 a.m., followed by the private waterfall swim and kayak session at about noon.

Where does the tour meet?

The meeting point is The Umauma Experience at 31-313 Old Mamalahoa Highway, Hakalau, Hawaii 96710. The activity ends back at the same meeting point.

How many ziplines are included?

The experience includes nine different ziplines.

What can I do at the private waterfall pool?

You can swim, kayak, use a stand-up paddleboard, relax in the sun, and jump from short cliffs. Lunch is also provided.

Are there age and weight requirements?

Participants must be at least four years old to zip. The weight limit is 35 to 275 pounds, and children must be accompanied by an adult.

What should I wear for ziplining?

Closed-toe shoes are required. You may also want to bring mosquito repellent and a towel for the waterfall swim.

What happens if the weather is poor?

The activity is subject to good weather. If poor weather affects the tour, you may choose an alternate date or receive a full refund. For regular cancellations, cancel at least 24 hours before the start time to receive a full refund.